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NYC Metro Headquarters and Control Center
1985 NJ-34, Building A Suite 4C
Wall, NJ 07719
Salt Lake City Control Center
10975 Sterling View Dr.
South Jordan, UT 84095
Frequently Asked Questions
What does "fully managed" cardiac monitoring mean?
DDI provides a complete, outsourced cardiac telemetry department. We supply the monitoring equipment, install and maintain it, staff certified technicians around the clock, and deliver immediate event notification to your clinical team. Your facility does not need to hire, train, or schedule telemetry staff.
How quickly can DDI implement monitoring at our facility?
DDI offers same-day implementation. Our team handles equipment delivery, installation, network configuration, and staff orientation so your facility can begin monitored coverage immediately.
What certifications do DDI technicians hold?
All DDI monitoring technicians are CRAT (Certified Rhythm Analysis Technician) or NHA certified. Our monitoring protocols follow American Heart Association (AHA) and Duke University standards for cardiac rhythm interpretation.
Does DDI provide the monitoring equipment?
Yes. DDI provides all cardiac monitoring hardware — telemetry transmitters, central stations, and mobile cardiac telemetry (MCT) devices — at no upfront cost to the facility. Equipment is included as part of the fully managed service.
What happens when a critical cardiac event is detected?
DDI guarantees immediate event notification. When a certified technician identifies a critical arrhythmia or cardiac event, they contact your facility's clinical staff directly — by phone — within seconds. DDI monitors 24/7/365 with no gaps in coverage.