Support

DDI provides a complete, outsourced cardiac telemetry department. We staff certified technicians around the clock, provide and maintain whatever monitoring equipment your facility needs, and deliver immediate event notification to your clinical team. Your facility does not need to hire, train, or schedule telemetry staff.

DDI offers same-day implementation. Our team handles equipment delivery, installation, network configuration, and staff orientation so your facility can begin monitored coverage immediately.

All DDI monitoring technicians are CRAT (Certified Rhythm Analysis Technician) or NHA certified. Our monitoring protocols follow American Heart Association (AHA) and Duke University standards for cardiac rhythm interpretation.

It depends on your facility. If you already run telemetry, you keep the monitors you have: we fully manage the program through a mirror connection to your existing screens, so nothing is replaced and your staff keeps the view they already know. If you have no telemetry of your own, most often an inpatient rehab facility, we provide pre-programmed mobile cardiac telemetry (MCT) devices that connect to your Wi-Fi, with no initial device costs. Either way there is no upfront equipment cost and we charge for the monitoring service.

DDI guarantees immediate event notification. When a certified technician identifies a critical arrhythmia or cardiac event, they contact your facility's clinical staff directly — by phone — within seconds. DDI monitors 24/7/365 with no gaps in coverage.