[av_section min_height=’25’ min_height_pc=’25’ min_height_px=’500px’ padding=’default’ shadow=’no-border-styling’ bottom_border=’no-border-styling’ bottom_border_diagonal_color=’#333333′ bottom_border_diagonal_direction=” bottom_border_style=” custom_margin=’0px’ custom_margin_sync=’true’ custom_arrow_bg=” id=” color=’main_color’ background=’bg_color’ custom_bg=’#192857′ background_gradient_color1=” background_gradient_color2=” background_gradient_direction=’vertical’ src=” attachment=” attachment_size=” attach=’scroll’ position=’top left’ repeat=’no-repeat’ video=” video_ratio=’16:9′ overlay_opacity=’0.5′ overlay_color=” overlay_pattern=” overlay_custom_pattern=” av_element_hidden_in_editor=’0′ av_uid=’av-jvwutpxm’ custom_class=”]
[av_heading heading=’FAQ.’ tag=’h1′ link_apply=” link=’manually,http://’ link_target=” style=’blockquote modern-quote’ size=” subheading_active=” subheading_size=’15’ margin=” margin_sync=’true’ padding=’10’ color=’custom-color-heading’ custom_font=’#ffffff’ av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” av_uid=’av-jvwvy9a0′ custom_class=” admin_preview_bg=”][/av_heading]

[av_hr class=’custom’ height=’50’ shadow=’no-shadow’ position=’left’ custom_border=’av-border-fat’ custom_width=’50px’ custom_border_color=’#0083bf’ custom_margin_top=’30px’ custom_margin_bottom=’30px’ icon_select=’no’ custom_icon_color=” icon=’ue808′ font=’entypo-fontello’ av_uid=’av-jvwup9pg’ custom_class=” admin_preview_bg=”]

[av_toggle_container initial=’0′ mode=’accordion’ sort=” styling=’av-minimal-toggle’ colors=’custom’ font_color=’#ffffff’ background_color=’#98cbe9′ border_color=’#98cbe9′ hover_colors=” hover_background_color=” hover_font_color=” colors_current=” font_color_current=” background_current=’bg_color’ background_color_current=’#ffffff’ background_gradient_current_color1=” background_gradient_current_color2=” background_gradient_current_direction=’vertical’ av_uid=’av-jvwvq4n4′ custom_class=”]
[av_toggle title=’What are your hours?’ tags=”]
Just as in any hospital, we never close. We are open 24 hours a day, 365 days a year. We are always available to take your calls and answer any questions you may have.
[av_toggle title=’My facility is interested in telemetry. How can we acquire your services?’ tags=”]
Simply reach out to our office leaving a name, phone number, facility name, and contact email. From there, we can schedule a conference call or live demonstration of our products.
[av_toggle title=’My staff may need help with using the monitoring devices. Whom may I contact when issues arise? ‘ tags=”]
Call our facility 24 hours a day and speak to one of our highly trained technicians to troubleshoot any issues that may arise.
[av_toggle title=’Is the installment of your services in my facility complicated?’ tags=”]
No! We simply ship our equipment and all necessary supplies to your facility along with easy to read instructions. In cardiac monitor box comes pre-programed with cardiac monitoring parameters and WIFI connectivity. All that is needed is access to a wireless internet.
[av_toggle title=’What happens when the device senses a cardiac arrhythmia?’ tags=”]
One of our certified technicians will immediately reach out to the nursing staff to alert them of any cardiac related issues within 3 minutes of the event’s occurrence. Upon facility notification, we will immediately fax or email an EKG strip containing the event and interpretations.
[av_toggle title=’How is our staff notified? ‘ tags=”]
Your facility will provided us with the direct phone number for your facility’s nursing station. In some cases, we also provide cell phones for the charge nurse/ nursing supervisor to carry at all times.
[av_toggle title=’When are routine reports conducted?’ tags=”]
Routine reports are performed every 4 hours and sent to the facility.
[av_toggle title=’If a patient is symptomatic, may I reach out to obtain real-time vital information?’ tags=”]
Absolutely. Patient care is our primary focus. Once we are called, we will inform your staff of the patient’s rhythm and rate in addition to sending a current EKG strip to your facility.
[av_toggle title=’Can I live stream the patient’s ECG from my facility?’ tags=”]
Yes. We provide all of our clients with Microsoft Tablets pre-programed with the necessary software for live-streaming your patients’ ECG. Using the tablet, you can log in at any time to view the rhythm, which is a valuable tool for routine vitals reports.
[av_toggle title=’Are you actually watching the monitors 24 hours a day? ‘ tags=”]
Yes. You can have peace of mind knowing that your patient is being constantly monitored during their entire stay on cardiac telemetry, 24 hours a day.